If you placed an
order for a prepaid phone or wireless refill, simply login to your account to do things like (1) view your order history, (2) update your billing information, and more.
Login to My Account here. This link is for logging into your account with our website so that you can track and view order history for PREPAID PHONES and WIRELESS REFILLS. If you ordered a cell phone with plan and 2-year contract, please use the links below.
Contract Phone with Plan Purchases
If you placed an order for a wireless phone, netbook, or data device in combination with a monthly service plan and contract with T-Mobile, Verizon Wireless, Sprint, or Nextel, then please use the links below to access the appropriate self-service order tracking portal.
Self-Service Order Tracking Portal Use this portal link if your order number contains 8 digits. If you do not have your Order Number handy, please contact us and provide us with the email address used when placing your order.
If you have trouble accessing the Self Service portal or need additional assistance, please visit our Contact Us page and submit a question to our customer service department. We will gladly research your order and help answer any questions you have about an existing order.
